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Multiway Robotics (Shenzhen) Co., Ltd.
Multiway Robotics (Shenzhen) Co., Ltd.

Focusing Closely on the Essence and Core Demands of Customers, Multiway Robotics Firmly Establishes the Concept of Product Value and Service

Favorable policies have been launched. With the transformation and upgrading of traditional manufacturing industries, China's orientation to the development of industrial AMR robots has become more and more clear. At the same time, it also benefits from the overall technological development of AMRrobots, industrial applications and the advantages of products themselves. Unmanned forklifts are more flexible and automated. Compared with traditional equipment such as stackers and conveyor lines, the unmanned forklift does not need to lay auxiliary devices such as tracks in the active area, and is not limited by the site and space. In the automated logistics system, the unmanned forklift can fully reflect efficiency and flexibility, and realize efficient, economical and flexible production.

1. High-performance products match actual needs

In recent years, unmanned forklifts have gradually replaced traditional forklifts, and the market demand has increased year by year, which have been applied in production lines, warehouses, and logistics distribution centers.

Product performance indicators such as load, lifting height, running speed, positioning accuracy, safety, and minimum channel of unmanned forklift have been greatly improved. In these indicators, such as accuracy, the unmanned forklift of Multiway Robotics can achieve millimeter-level positioning in the industry. The primary positioning accuracy is ±5mm, the secondary positioning accuracy is ±2mm, and the stacking height can reach up to 10m; when driven in narrow roadways, the side-fork unmanned forklift developed by Multiway Robotics can go through the narrowest roadway of only 1.8m; safety is very important, and Multiway Robotics improves vehicle safety through safety sensors, algorithm control system protection, and visual system auxiliary protection.

Safety sensor protection: voice warning, driving width light, obstacle avoidance radar, safety edge, emergency stop button.

Control system protection: deviating path protection, abnormal positioning protection, communication failure protection, component failure protection. If any part of the body fails, the system immediately triggers a stop and alarms.

In addition, a visual system safety protection assistance is also installed: based on deep learning, big data and AI algorithms, it can assist in the detection and monitoring of warehouse locations, issue early warnings for potential safety hazards such as illegal intrusions and improper operations, and alarm to prevent the deviation of warehouse goods beyond the preset value. With 360°all-round three-dimensional protection, safety can be ensured. By continuously improving the performance of the product, it can be used in more demanding scenarios.

2. Closely follow the essence and core demands of customers

The high performance and high quality of the product and other indicators mentioned above are indeed what customers care about. We believe that these are not the essence and core demands of customers' concern, which can be called one of the indicators that customers care about, and the way to meet customer needs. In our opinion, what customers care most about is the benefits after the introduction, what benefits it can bring, and the user experience after the introduction. To sum up, there are still two points, the customer's return on investment, and the customer's experience.

Through self-developed software and hardware, the hardware products of Multiway Robotics include: various types of unmanned forklift, AMR, and AGV tractor; the software systems include: Multiway Cloud, WMS, WCS, on-site management systems and various visual solutions. From product definition to product development, Multiway is driven by technology to build a leading integrated delivery platform for intelligent logistics, covering multi-scenario application needs.

From the beginning to the end, based on the continuous improvement of the customer's return on investment, the continuous improvement of the customer's experience, Multiway Robotics helps enterprises to optimize the automated process and on-site system management, so as to save labor costs, improve driving safety, improve work efficiency and reduce maintenance costs and other operating costs, realizing the interconnection with other logistics equipment and warehousing equipment, realizing the overall optimization of relevant upstream and downstream links involved in production, warehousing, logistics, etc., and creating continuous value.

3. Continuous innovation to meet new requirements

In terms of platform construction, in addition to the necessary strict quality inspection, we also provide a self-calibration system and an adaptive system for our mobile AMR robot, which ensure the flexibility of delivery and the reduction of costs, which can further provide feedback to customers in terms of providing more value.

The delivery of Multiway at the customer's site has created a record of 1 implementation engineer, 2-day acceptance at the customer's site.

One of Multiway's ultimate goals is to provide customers with out-of-the-box unmanned forklifts, AMRs and complete solutions, creating a new and efficient employment model.

Enhancing the added value of products and the comprehensive competitiveness of enterprises, avoiding the vicious competition of homogeneous and low-price products, and enhancing the innovation ability in product innovation, technology iteration, management model, business model, etc., may become a major challenge for enterprises.

It is the vision of Multiway to be a leading on-site intelligent logistics solution provider; it is the mission of Multiway to create a new and efficient employment model; driven by our mission and vision, we will continue to challenge the peak of technology, continue to innovate, and deliver leading technology and products to customers to help them solve various practical problems such as difficulty in recruiting, expensive labor, and low efficiency.

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